Effective Date: November 2025
Company: VOXSECURE TECH SOLUTIONS PRIVATE LIMITED

We operate as a service-based software and IT company. Due to the nature of software development and digital services, our return and refund rules are as follows:

1. Cancellation Policy

• Cancellations are allowed only before the project development begins.

• Once requirements are approved and work has started, no cancellation is permitted.

2. Refund Eligibility

Refunds are issued only in the following situations:

• Duplicate payment

• Failure to deliver the agreed service due to internal issues

Refunds are not applicable for:

• Completed modules

• Custom software development already in progress

• Digital products delivered

• Domain/hosting/server purchases

Refunds (if approved) are processed within 10–15 working days.

3. Contact

For any refund-related queries, email: voxsecuretechsolutions@gmail.com