Effective Date: November 2025 Company: VOXSECURE TECH SOLUTIONS PRIVATE LIMITED
We operate as a service-based software and IT company. Due to the nature of software development and digital services, our return and refund rules are as follows:
1. Cancellation Policy
Cancellations are allowed only before the project development begins.
Once requirements are approved and work has started, no cancellation is permitted.
2. Refund Eligibility
Refunds are issued only in the following situations:
Duplicate payment
Failure to deliver the agreed service due to internal issues
Refunds are not applicable for:
Completed modules
Custom software development already in progress
Digital products delivered
Domain/hosting/server purchases
Refunds (if approved) are processed within 10–15 working days.